Support

At Promethean, we understand there's more to customer support than just "the teacher." Your students depend on you and we don't want you to miss out on one minute of instructional time.

We'll do our very best to provide you with the information and assistance you'll need to address your concerns.  Through online resources or direct telephone support, we'll have you delivering quality instruction again in no time.

Contact Information and 24hr Online Support

Telephone

Call toll free, 1-888-65-ACTIV or 1-888-652-2848 to speak with a Promethean Support Professional.

Web Support

Our knowledgebase can answer your questions, and is available at any time, 24 hours a day.  View the US Knowledgebase

E-Mail Support

To email us, please fill out our short support form and then click on the "Submit" button. Detailed information will help us answer your question more quickly and accurately.