What is the Knowledgebase?

The Promethean Knowledgebase is your first point of call for technical and product assistance. It is an online database of information relating to Activboards, Activsoftware and all the associated peripherals.

What countries does it support?

Visitors to the Knowledgebase currently have the following options to choose from: UK English, US English, Asia Pacific, French, Spanish and German.

What type of information does it contain?

There is a wealth of information within the Knowledgebase to support you, should you have a technical query. Amongst other subjects, it includes information such as:

• Trouble shooting guide for projectors
• Information on deploying Activprimary or Activstudio across an RM network
• An integrated search function
• An updated FAQ section
• A complete glossary of Promethean brands and technical terms

Where can I access the Knowledgebase from?

You can visit the Knowledgebase at http://www.prometheankb.com/