MAC BETA uninstaller...

[markrobinson]

I am just installing Inspire on a MAC.

I note that in the Activsoftware BETA folder on my MAC at least, there is an Activsoftware uninstaller... Wondering if people are using that before installing the new version.

[LisaD]

I didn't uninstall anything before installing the new version. I THINK that somewhere in the installation process there was a button that said "upgrade" so I chose that.

So far so good, except that most of my folders in the resource library are still empty (and I did download and install the second installer for resources.)

Lisa

[markrobinson]

Thanks...

I know a couple of MAC issues have been reported - and I am not aware of any technical response yet so was wanting to test a couple of things out.

[LisaD]

Should I continue to report anything I see? Don't get me wrong. This is GREAT! But I do see some omissions.

Lisa

[bpeskin]

I have been able to quickly download Inspire, can install it, but it's quitting out almost immediately. I did try the uninstallers and even deleting preferences (this is on mac 10.5 but I also tried it on 10.4). I must have something conflicting? I haven't tried it with a board yet ....

[colobill]

Cross posting here, hoping to get more information. I am so impatient to use the new version:

I am running 10.5.6 on a dual core Macbook. I was able to download the software, install Inspire, but I keep getting a message saying This Beta has expired.

I did have the beta on my machine at first, but I have since uninstalled it, to no avail. I can't get past the splash screen. (nice animation, btw…)

Any thoughts?

I have installed, started, failed to get it running, uninstalled, reinstalled, etc. 4 times. What's that definition of insanity?
So now I am waiting for the experts to weigh in.


Bill

[laurenogrady]

I also am trying to run the software on my macbook pro. It installs fine but when I try to open it. It quits.
I have tried uninstalling and everything, this is very frustrating

[dglover]

I am just installing Inspire on a MAC.

I note that in the Activsoftware BETA folder on my MAC at least, there is an Activsoftware uninstaller... Wondering if people are using that before installing the new version.

The Activsoftware uninstaller is just a handy tool to make uninstalling the software a little easier if the need arises. It isn't necessary to uninstall anything prior to installing the new version.

[colobill]

I tried installing Inspire on another Macboo, this time running 10.4.11.

It downloaded without a hitch. I then ran the uninstaller and then installed InspireV1. It loaded, asked for my serial # and seemed to run just fine.

Unfortunately it was my home laptop, not the one school gave me, (which is the one I can't get to work…) so I have had no time to play/work with it.

So, it works on 4.11, for me; and does not work on x.5.6, at least for me.

Thoughts?

PS
I'll try tech support when I get a break later today.