Resources

[gina]

Hi
Help please...working in a school where two identical laptops are running promethean boards, it seems totally impossible, and totally baffling, that the resrouces won't load on one of the laptops - keep getting the same error message 'path not found' whenever we click on the book to get images - we have tried reinstalling but this hasn't resolved the problem. Operating system is xp.

Thanks any assistance appreciated.
Gina

[Margaret Allen]

Hi


What you are describing sounds a bit like an issue we identified earlier this year, which suggests you are not running with the most up to date version.

Try this....

Activate the software,
click on the Prom man and then click on the "..." icon
Click on "about ACTIVprimary"
You should be on version 1.2 Build 2.

If you aren't then you need to click here and download the latest version.

http://www.prometheanworld.com/uk/html/customer_care/software/primary.shtml

HTH

+wave+