Margaret Allen
01-11-2004, 11:37 PM
Hi
I have been in two schools today both of whom are having a lovely time with AP. Both were installed during July this year! Had a lovely day sharing things with them. :cool:
Something which came up in both schools though was ensuring that you are running with the latest updates.
During late July this year we released a patch for AP which resolved some of the problems some people were having. These problems were identified by customers and as quickly as we could we posted a solution.
The easiest way we have of notifying people of such a situation is by people logging on periodically and just checking.
Once a half term would be ample to click here and just check. We try and mention it in the forum too but if you just click here
http://www.prometheanworld.com/uk/html/customer_care/software.shtml
occasionally it would be no bad thing! ;)
HTH
M
I have been in two schools today both of whom are having a lovely time with AP. Both were installed during July this year! Had a lovely day sharing things with them. :cool:
Something which came up in both schools though was ensuring that you are running with the latest updates.
During late July this year we released a patch for AP which resolved some of the problems some people were having. These problems were identified by customers and as quickly as we could we posted a solution.
The easiest way we have of notifying people of such a situation is by people logging on periodically and just checking.
Once a half term would be ample to click here and just check. We try and mention it in the forum too but if you just click here
http://www.prometheanworld.com/uk/html/customer_care/software.shtml
occasionally it would be no bad thing! ;)
HTH
M