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kellee
19-09-2006, 06:15 PM
Hello All...
I have my ActiVotes sitting here under my desk, as of yet unused, because I cannot seem to make them work. I am using Mac Mini and and iBook G4 both running OS X 10.4.5 (Tiger) and my ActivStudio 2 Pro is version 2.0 build 14. I have the larger board with all the updates installed...my slate works fine...the pens and board work fine...I just cannot seem to make the voters work. I have registered them and tested them...over and again...I have attempted to use them in both demo and anonymous mode w/ ad hoc questions. I follow the steps in the manual...and get absolutely nothing in response to my questions. I'm at my wits end...and cannot imagine this should be so difficult...any help, suggestions, ideas???

Kellee

Margaret Allen
19-09-2006, 06:52 PM
Hi

There are so many issues that are completely dependent upon your personal circumstances and so I would strongly suggest you contact Technical Support.

kellee
19-09-2006, 07:03 PM
I have contacted technical support....hummmm...feeling a bit frustrated...

tmcelroy
19-09-2006, 09:10 PM
HIi Kellee,

You should certainly upgrade your software. You are only on 2.0 so you may need to do 2 steps. First 2.1 then 2.2. Find downloads at http://www.prometheanworld.com/n-america/en/html/customer_care/software.shtml

Good luck with tech support.

TIm+wave+