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Supporting our Customers

Promethean is committed to supporting its customers and community to enable maximum benefits from their hardware and software investment.

If you have a Promethean technical query then you can now find answers by visiting the new Support Portal. The new Support Portal contains a wealth of articles and resources that provide technical guidance. You can also now download software from the Support Portal, such as ActivInspire, in a new, easy-step format.

Promethean ActivCare

Promethean has introduced a new Standard Warranty that applies to products purchased on or after March 1, 2011. Learn more about Promethean ActivCare.