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ActivStudio / ActivPrimary Support
ActivStudio / ActivPrimary
Important Information

Please note that support for ActivStudio and ActivPrimary software has been discontinued since January 2012. It is recommended that users of ActivStudio and ActivPrimary upgrade to the latest version of ActivInspire Professional edition. You can upgrade free of charge until the end of September 2012. From October 2012, you will need to contact a Promethean reseller to buy ActivInspire Professional edition. You can install ActivInspire alongside ActivStudio or ActivPrimary.

Software and Drivers

Make sure your drivers and software are up-to-date. This could help resolve any problems you may be experiencing.

Promethean ActivCare

Promethean has introduced a new Standard Warranty that applies to products purchased on or after March 1, 2011. Learn more about Promethean ActivCare.

Register Your Products for Faster Support
Locate a Reseller to purchase Promethean ActiveCare PlusTM