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Learn more about ActiVote and watch a short video.
With the ActivHub connected into the computer open ActivInspire. Click on Edit and select Device Registration. This will open the Device Registration window, select the Activote device and click on the Register button. Follow the onscreen instructions. For additional information or help please refer to our Knowledge Base Articles 10383 How do I register RF Activote devices (866MHz / 915MHz) with ActivInspire? and 10384 How do I register 2.4GHz Activote Devices in ActivInspire?
When replacement of the batteries is necessary, remove the anti tamper screw with the tool provided. This tool is provided behind the foam of the upper lid of the Activote case. Carefully slide the carriage out of the main ACTIVote body. Remove the old batteries and replace with 3 new AAA alkaline cells. Observe the battery icons on the carriage which indicate which way the batteries should be inserted. Slide the carriage back into the main body and gently tighten the anti tamper screw.
Make sure your drivers and software are up-to-date. This could help resolve any problems you may be experiencing.
Promethean has introduced a new Standard Warranty that applies to products purchased on or after March 1, 2011. Learn more about Promethean ActivCare.